I thought I'd take a moment to link you to an excellent assessment of the e-discovery universe from the August issue of the ABA Journal Magazine. I predicted (although not on this blog) that the proliferation of firms that were more interested in incorporating the term "e-discovery" into their business model as opposed to actually understanding client needs (ergo, my "toothbrush" post) would eventually result in these firms cannibalizing each other. Toss in a nasty economic downturn and that seems to have accelerated the issue.
A frustrated potential client said it best the other day. "I called you because I want a true consultant, and these firms promise this, then they start trying to sell me software!"
(It's obvious from the top-left sidebar of this blog that I work with software companies as well, but I only recommend software if my client asks me to do so).
Sometimes a litigation readiness program is just a litigation readiness program…